Vendor Marketing Terms

Quick summary. Read the full policy below for the complete terms.

Document owner

FinSync LLC (operating as Raintree Technology) vendor governance team.

Contact + response

Send vendor compliance questions to hello@betteroff.finance. We respond within 5 business days.

Relationship

Independent contractor/vendor only. No employment, agency, or partnership is created.

Channel compliance

Vendors must comply with FTC rules, CAN-SPAM, TCPA, platform terms, and applicable privacy laws.

Approval gate

No outbound paid media, email, SMS, or publication under BetterOff branding without explicit approval.

Disclosures

Material connections and AI-assisted content must be clearly disclosed where legally required.

Auditability

Maintain source evidence, attribution, and execution logs. Provide records on request.

Termination

We may suspend or terminate vendor access immediately for compliance or trust violations.

These Vendor Marketing Terms govern any marketing services delivered to FinSync LLC, operating as Raintree Technology ("BetterOff"), by third-party vendors, whether autonomous agents or human-led. Acceptance may occur through a signed statement of work, order form, written agreement, or approved onboarding flow that presents these terms and records assent.

BetterOff may retain acceptance evidence, including timestamp, policy version, agreement identifiers, and submission context where that evidence is collected.

These terms supplement our Terms of Service. If there is a conflict for vendor marketing work, these Vendor Marketing Terms control.

• You are an independent contractor/vendor, not an employee, partner, or legal agent.
• You are responsible for your own taxes, benefits, labor obligations, and subcontractor compliance.
• You must provide and maintain your own equipment, software, and operating environment, except where BetterOff provides limited access credentials or APIs solely for approved project use.
• Any BetterOff API or tooling access is a revocable, non-transferable, limited license for the approved scope and term, not an entitlement or grant of ongoing access rights.
• The relationship is non-exclusive. You may perform services for others, provided you do not breach confidentiality, conflict, or legal obligations owed to BetterOff.
• No authority is granted to bind BetterOff contractually unless explicitly authorized in writing.

You must comply with all applicable laws, regulations, and platform policies, including:

• FTC truth-in-advertising and endorsement disclosure requirements.
• CAN-SPAM for commercial email.
• TCPA and carrier rules for text/SMS or calling campaigns.
• State privacy laws (including CCPA/CPRA where applicable).

Vendor is solely responsible for the factual accuracy of all outputs. Errors, "hallucinations," fabricated citations, or misleading claims generated by Vendor systems, agents, models, or operators constitute Vendor misconduct and may be treated as a material breach.

For SMS and email campaigns, Vendor must maintain a process capable of honoring revocation of consent through any reasonable means, including natural-language requests (for example, "please stop texting me"), not only keyword commands.

Prohibited conduct includes:

• False, misleading, or unsubstantiated claims.
• Impersonation, fake personas, fabricated testimonials, or deceptive social proof.
• Spam, purchased lists, unauthorized scraping, or bypassing platform safeguards.
• Unapproved financial, tax, legal, or regulated-advice claims.

• No paid media launch, outbound email/SMS campaign, or public content publication may occur without explicit BetterOff approval.
• All required legal disclosures must be clear and conspicuous (for example, sponsored or affiliate relationships and AI-assisted content where required).
• For high-risk outbound channels, including SMS and email, Vendor must apply documented human-in-the-loop review and approval before campaign launch.
• Brand assets may be used only within approved guidelines and must be removed immediately upon request.

• Use only minimum data required for the approved campaign scope.
• Do not sell, share, or reuse BetterOff data for unrelated purposes.
• Do not use BetterOff data to train, fine-tune, evaluate, or improve any third-party or proprietary large language model or similar foundation model without BetterOff's prior written consent.
• Promptly notify BetterOff of any suspected security or privacy incident.
• Where personal data is processed on BetterOff's behalf, vendor must sign applicable data processing terms.

For broader product security details, see Security and Privacy Policy.

• Unless otherwise agreed in writing, campaign deliverables created for BetterOff are assigned to BetterOff upon payment.
• Maintain records sufficient to substantiate claims, attribution, spend, and disclosures.
• On reasonable request, provide logs and source evidence related to services performed for BetterOff.
• Audit rights include prompt logs, agent execution traces, model or workflow decision records, and other substantiation reasonably required to verify campaign conduct.

To the fullest extent permitted by law, Vendor shall defend, indemnify, and hold harmlessBetterOff and its affiliates, officers, directors, employees, and agents from and against any and all third-party claims, actions, investigations, damages, fines, penalties, settlements, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) Vendor's services, content, systems, or personnel; (b) any allegation that Vendor deliverables, data practices, prompts, model outputs, or campaign conduct infringe or misappropriate intellectual property or other rights; (c) Vendor's violation of law, regulation, platform policy, or these terms; (d) unauthorized processing, disclosure, loss, or compromise of BetterOff data; or (e) deceptive, misleading, unlawful, or noncompliant marketing activity, including AI-generated outputs.

Any contractual or policy-based limitation of liability shall not apply to Vendor's indemnity obligations for intellectual property infringement or misappropriation, confidentiality violations, privacy or security incidents, fraud, willful misconduct, or gross negligence. These obligations are uncapped unless prohibited by applicable law.

BetterOff may suspend, restrict, or terminate access immediately for suspected compliance breaches, security risks, deceptive conduct, consent violations, or material reputational harm, without waiving any additional rights or remedies.

Sections 5 (Data Handling and Security), 6 (IP, Reporting, and Audit Rights), and 7 (Indemnity, Remedies, and Termination) survive termination or expiration of these terms for five (5) years, and longer to the extent required for unresolved claims or legal compliance.

These Vendor Marketing Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these terms or the vendor relationship shall be brought exclusively in the state or federal courts located in Sacramento County, California, and each party consents to the personal jurisdiction of those courts.

These terms supplement the BetterOff Terms of Service; where they conflict on a vendor-specific matter, these Vendor Marketing Terms control. The consumer-facing arbitration and class-action provisions of the Terms of Service do not apply to the vendor relationship.

Questions about these terms: hello@betteroff.finance.